Office Receptionist

Bromley East Charter School

REPORTS TO:            Office Manager

COMPENSATION:     $12.50-$16.00/hr depending on experience

Purpose:

The purpose of this document is to communicate the expectations of the Bromley East Receptionist in regards to the assigned job responsibilities; achievement of these expectations will directly contribute to the school’s successful achievement of its mission and objectives.  Further, these expectations provide the basis of the employee’s performance evaluations.

High-Level Responsibilities:

The Receptionist is expected to:

1. Answer telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages (30%)
2. Oversee the student attendance process (20%)
3. Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures (30%)
4. Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties (5%)
5. Maintain reception area materials (e.g. job applications, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors (5%)
6. Assist in maintaining student records (5%)
7. Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations (5%)

Performance Review Process:

Informal performance evaluations may occur quarterly and the final formal year-end evaluation will take place prior to June 15 or at the end of that contract period.

Expectations:

This section defines the specific objectives within each area of high-level responsibility and identifies expected dates of completion and regular reporting of progress.

1. Answer telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages (30%)

• Be the first to answer phones in a prompt, professional and courteous manner
• Problem solve to answer parent questions thoroughly

1. Oversee the student attendance process including record-keeping and tracking of student tardies and absences (20%)

1. Input student attendance on a daily basis in a timely manner
   • Check attendance line each morning for excused absence information
   • Gather data from teachers regarding student attendance to be inputted into Infinite Campus
   • Make appropriate phone calls as needed for students who have not been excused

• Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures (30%)

• Greet visitors in a prompt, friendly and professional manner
• Problem solve to answer visitor questions
• Check in visitors and guests using the school screening system

1. Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties (5%)

• Receive packages and deliveries and assist with purchase order check-in
• Assist with distribution of received items to include paperwork distribution

1. Maintain reception area materials (e.g. job applications, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors (5%)

• Maintain reception area appearance to ensure professional, clean and clutter-free environment
• Ensure that literature is available for visitors and prospective parents

1. Assist in maintaining student records (5%)

• Assist front office in maintaining student records in Infinite Campus as needed

• Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations (5%)

• Support the athletic department by completing student athletic registrations, sports rosters and sport schedules.
• Support and assist front office and administration with various projects
• Use a variety of software to produce high quality documents and forms as needed
• Assist front office with Friday folder copying and distribution
• Assist front office with maintaining workroom cleanliness and supplies

Position may also be required to perform other duties as assigned.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE

• High school diploma or equivalent.
• Some college classes a plus, but not required.
• Experience in working with elementary/middle school aged student, specifically in an office or health office setting preferred.
• WILLING TO TRAIN!

Application Instructions:

Bromley East Charter School actively seeks applications from the most capable, professional candidates.  Please use our online application when applying for this position. 

On-line application found at https://brightoncharter.schoolrecruiter.net

About Bromley East Charter School:

Please visit our school website at www.bromleyeastcs.org